Tata Harrier.EV Electric SUV Owner Lists Out Bugs And Issues On Video
Tata Motors launched the Harrier.EV in June this year. The deliveries began in late July. Now, ownership reviews have begun to surface online. A video shared by Paras Gaba shows a Harrier.EV owner who’s been riding rough waves with the electric SUV’s ownership. Vikas Mittal, a resident of Haryana, was one of the first ones in Delhi NCR to take delivery of the Harrier EV. In the weeks that followed, he encountered several issues with the vehicles, which Mittal and his nephew have now explained on video.
Harrier.EV Owner’s Story
In the video, the host explains the various issues faced by the owner. We can also see the affected Harrier.EV in the clip. It is, in fact, the top-of-the-line 75 kWh version with dual-motor-based Quad Wheel Drive (QWD). It costs over Rs 31 lakh.
Faulty ADAS
The owner seems to be facing several issues with the vehicle, some of which are quite serious. He has prepared a legal notice listing these. The SUV comes with Level 2+ ADAS (Advanced Driver Assist System) features.
Mittal, in the notice, says that the ADAS on his vehicle is not working properly and is thus putting his personal safety at risk. In the video, he explains further, saying that the EV gets Lane Assist function. It should ideally keep the vehicle at the centre of the lane. In the case of this vehicle, however, the system doesn’t do this.
The Adaptive Cruise feature, too, is reportedly malfunctioning on the Harrier.EV here. The owner says that the vehicle ‘goes inside the vehicle in front and brakes’. Due to this inaccuracy, the driver is forced to intervene manually.
Mittal further explains that he has also driven the Hyundai Creta with its ADAS engaged. It, he says, worked perfectly fine. The owners also state that the car’s emergency braking once got deployed for no reason, while they were driving through the Sampla highway.
Concerns Around Range And Battery
Next, the owner says that he doesn’t get the range figures claimed by the manufacturer in the official brochure and marketing materials. The disparity between the actual range and verbal claims made by the staff at the time of purchase are also mentioned in the legal notice.
This owner says that he gets just around 340 km in reality, much lower than the 623 km per charge communicated by the dealer staff at the time of purchase. The actual range fluctuates a lot with variation in speeds.
It also needs to be mentioned here that these owners have driven the vehicle with extremely low charge left in its battery.
In the video, they talk about how the EV delivers reduced performance when the charge levels drop below 10%. It is generally not ideal to make the charge go so low. But the owner says that the rate of battery drop is quite high and unpredictable in this vehicle.
Other Issues
This owner is also unhappy with the seatbelts of his SUV. He says that they have ‘stitching issues’. It’s been 28 days since Mittal took delivery of his SUV. On eight of these, the car had to be taken to the showroom for repairs.
This Harrier.EV also seems to have had issues with its key fob and its auto-parking functions. At times, the car fails to detect the key fob and its commands. The video also demonstrates how the tailgate doesn’t respond to ‘wave to open’ commands.
He further says that at the time of delivery, one of the tyres were seen punctured. Mittal got it changed, after which he says, the tyre pressure monitoring system (TPMS) stopped functioning. Also, the auto-hold function was once deployed while the vehicle was still in motion. It then had to be driven around with the brakes partially engaged! The owners also report a dysfunctional rear AC unit on their EV.
Bottomline
Most of these issues are likely limited to this particular unit alone. If these were common glitches, we would have seen more users flagging them by now. This makes us doubt that the owner featured here was sold a faulty unit. We expect Tata Motors to act proactively and resolve the concerns of this unhappy customer.